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QSR chain shares how it rolled out enhanced safety for team members on the front line and increased its customer connection. Customer transactions at major restaurant chains plunged 43 percent by month’s end, year-over-year. This tracker provides the most up-to-date information about how to get the vaccine in each state, the current distribution phase when restaurant workers are eligible to receive the vaccine, and employer responsibilities, if applicable. Payroll Protection Program loans are back; application process is streamlined for smaller loans and expenses covered are tax deductible. Operation’s biggest changes: more delivery, ordering in bulk, and kicking up communication. Best practices frame relationship between restaurants and third-party delivery companies. The total shortfall in restaurant and foodservice sales likely surpassed $120 billion during the first three months of the pandemic. Upwards of 110,000 restaurant locations were temporarily or permanently closed. Hawaii, Vermont and the District of Columbia have the largest deficits from their pre-coronavirus employment levels. Two Gen Y women entrepreneurs are defining the next wave of ghost kitchen operations. And takeout and delivery sales aren't enough to make up for the revenue shortfall stemming from fewer dine-in customers, the UBS Evidence Lab found. Did you know a new law signed in December might mean your operation is eligible for an employee retention tax credit? The National Restaurant Association asked the SBA to streamline the process to prevent administrative complexity. Get this delivered to your inbox, and more info about our products and services. Tech adopters, active safety managers, and creative thinkers prove there are ways to push through the pandemic. The National Restaurant Association is updating a compiled list of City & County Face Covering requirements and recommendations in real time. Educational Foundation fundraiser collected more than $850K to help restaurant workers hurt by the pandemic restart their careers. As business conditions continue to deteriorate, the likelihood of additional restaurant staffing reductions is rising. Restaurant employment remains below pre-pandemic levels in all 50 states and the District of Columbia. Chain uses food, technology to fulfill precise delivery needs and tempt appetites. The Association’s Restaurant Law Center provides information in this handy Q&A. A comprehensive compilation tracking official orders from all 50 states in categories including dine in status (permitted or not), employee and customer PPE/health check requirements, sanitation requirements, occupancy limits, payment process changes, and local exceptions. With states reopening in different phases and with differing requirements, this webinar will share updated guidance as well as ideas of how to navigate various rules and requirements. Strategies employers could consider in preparation for a potential COVID-19 positive employee. The restaurant industry is pushing for more relief targeted at bars and eateries. These challenges mean … More adults are watching TV and gaming than before the pandemic. The time to rebuild is now, and there are a number of ways for business owners to get their hands on funding to reinvest in capital and hire back their workforce. The company rewarded its 80,000 employees, and injected $8 million into the global small business and restaurant industry. This webinar is designed in partnership with public health officials to provide you with a basic summary of recommended practices that can be used to help mitigate exposure to the COVID-19 virus, including: This webinar is designed as an information session for individuals working in the foodservice industry. For restaurant operators navigating on- and off-premises service during the pandemic, this updated guidance provides science-based direction, a framework for best practices, and quick access to the most updated links and resources available to help mitigate exposure to the COVID-19 virus during operation. Restaurant Industry Blueprint for Recovery Urgency: An estimated eight million restaurant employees have been laid off or furloughed since the beginning of the coronavirus-related closures, representing two-thirds of our workforce – without immediate action, these … As states across the country reopen their economies, the restaurant industry is showing signs of recovery after stay-at-home orders and social distancing measures caused sales to crater. Tweaking menus during COVID-19? Patrick Guzzle, VP of Food Science and Industry, talks about vaccines, safety protocols, and the importance of handwashing. Reassuring your staff that you’re taking safety precautions will encourage them to return to work and demonstrate confidence to customers. Commentary Cocktails-to-Go Legislation Supports Recovery, Innovation for Struggling Restaurant Industry The passage of Senate Bill 148, solidifying alcohol to … But what’s the difference, and why is it important your staff knows the distinction between them? November transactions were down just 8%. After posting six consecutive monthly gains following the spring lockdowns, the restaurant industry’s employment recovery stalled in November. Specialized meal kits and full restaurant-prepared dinners can spruce up sales during the holiday. Check out these new products in the areas of sustainability, technology, and safety and health. New survey indicates operators don’t expect to profit in foreseeable future; many who permanently closed businesses say they’ll likely exit industry for good. The Marketing Executive Group is launching a new series, MEG Talks, to help restaurateurs ramp up marketing efforts that keep customers dining on and off premises. In addition to ensuring the well-being of guests and staff, you’ve got to let customers know you’re open and that it’s safe to dine with you. Starting on March 18, 2020, the Association pushed for Congress to create a restaurant industry specific recovery fund due to the unique challenges restaurants faced during the pandemic. Worried about someone getting infected and suing your restaurant when you’ve taken reasonable steps to comply with ever-changing guidelines? Bloomin’ Brands newest concept has a menu that’s set to-go from the get-go. Keep up with the legislation. Restaurants added jobs for the sixth consecutive month in October, but industry employment remained 2.1 million below pre-coronavirus levels. Now, as the restaurant gears up for several initiatives in 2021, the hospitality industry as a whole sits between catastrophe and recovery. Winter woes: What’s the plan when it’s too cold to dine outdoors? Restaurant sales declined for the third consecutive month in December, with total industry sales losses reaching $240 billion in 2020. Stella Artois Launches New Bottle To Support Restaurant Industry Recovery. The clamor for regularization … Stan Harris, LRA president and CEO, weighs in on the tax law changes that could provide restaurants with big credits. Even before Covid-19, the industry was already facing various challenges. With necessity the mother of invention, eateries find creative ways to celebrate May 9. By mid-March 2020, on-premises dining was restricted in 70 percent of all U.S. restaurants. ServSafe delivers six tips and teaching activities to reinforce ways to correctly clean and sanitize your restaurants. Is now the right time to ditch your old point of sale for something new? Some young restaurant workers have likely gone back to school, he said, and left the labor market completely. Multi-concept Chicago operator adapts menu, unit design and service models in recently opened restaurant. Expansion of Restaurant Off-Premise Alcohol Sales  The vice president of culinary for Wendy’s U.S. explains what menu innovation means to Wendy’s during COVID-19. More than 8 in 10 restaurant operators say their staffing levels are lower than what they would normally be in the absence of COVID-19. Even though the economy is projected to grow at a rate not seen in nearly four decades, it is not yet time to sound the all-clear. Nothing proves the industry’s innovation better than the rise of myriad off-premises-only dining models. Wondering which reopening regulations apply and where? Restaurant Revitalization Fund. Industry experts look at sustainability and sourcing more than a year since COVID-19’s onset. Once a problem, protein shortages are no longer an issue, Reopening design strategies: Managing the BOH and receiving, How to stay health-care compliant as a small business, Master checklist helps Blazing Onion manage restaurant reopenings, Restaurants added 1.5 million jobs for the second consecutive month, In the COVID-19 dining landscape, restaurants learn how to survive, Healthier dining habits drive menu innovation, What customers should expect when dining in. Eating and drinking places* lost a net 17,400 jobs in November on a seasonally-adjusted basis, according to preliminary data from the … Conversation covered everything from PPP to real estate, supply chain and opening grocery stores in restaurants. Rabobank’s 2022 target stems from two main detractors: lower contributions from foodservice growth (price and unit growth, which accounted for nearly 90 percent of foodservice expansion over the last five to 10 years), and a likely protracted economic recovery, notwithstanding the surprising quick jobs recovery outlined in May by the Bureau of Labor Statistics, when restaurants gained 1.4 million jobs. Actively listening so they know they’re heard. If you work in the restaurant industry and are struggling with the idea of seeking professional treatment for addiction, it is important to know that help is out there. .img-align { Learn to avoid the practices that can get you fined. “Restaurants were hit harder than any other industry during the pandemic, and still have the longest climb back to pre-coronavirus employment levels,” the report stated. Before the most recent stimulus package was hammered out, President-elect Joe Biden said that he would support grants over loans for restaurants. Follow him at @MylesUdland. Recovery will obviously be a challenge for all restaurants: both large and small. What does it look like? Press Release. The American Rescue Plan Act extends the Employee Retention Tax Credit to Dec. 31. Full-service brands, devoid of a drive-thru lifeline, watched figures sink 77 percent. What can operators do when guests refuse to wear face coverings? Mayors from cities around the country joined Association policy chief Sean Kennedy to talk about impact and advocacy efforts to help the restaurant industry. The National Restaurant Association Restaurant Law Center has assembled a state-by-state guide that covers where COVID-19 liability protection legislation stands in states where it’s been discussed, proposed or passed. Get your workforce vaccinated promptly. The restaurant industry added just 133,600 jobs in August, and staffing levels remain nearly 2.5 million jobs below the pre-coronavirus peak. Restaurant employment still 2.3 million below pre-coronavirus levels, Innovating menus during a pandemic: Comfort drives creativity at Wendy’s, National Food Safety Month Week 5: COVID-19 procedures to follow, Tap into FREE mental and medical health resources for the industry, Add no-contact commerce options to your payment strategy, Fourteen states lost restaurant jobs in August. At its nadir in April, the full-service segment saw transactions plummet 70%. Casual-dining CEOs talk lessons learned from COVID-19, look to the future, Use your membership benefit to shop the new Reopening Marketplace, Best practices for welcoming your staff back to your restaurant, Restaurant employment rose in all 50 states and DC in May, Reopening design strategies: Keeping staff safe, Restaurant sales remain well below normal levels, despite May uptick, Design strategies for restaurants reopening during the pandemic, Coronavirus continues to devastate restaurant industry, new research finds, What the new Paycheck Protection Program Flexibility Act means for you, Get the word out your restaurant is OPEN for business, 6 ways menus may change due to coronavirus, Restaurant employment is starting to rebound from the historic losses, Restaurant operators do not anticipate a rapid improvement in business, Commitment to Diversity, Equity, and Inclusion, State Reopening Training & Certification Requirements/Recommendations, Official Return to Work Guidelines for Foodservice Establishments, COVID-19 Liability Protection Statutes by State, Guidance for Restaurants: Guests’ Face Covering Use, Guidance for Restaurants: On-Premises Workplace Infection Control Practices Impacting Employees, State/Local Face Covering & Health Screening Requirements, Guidance for Restaurants Responding to COVID-19 Positive Employee, Expansion of Restaurant Off-Premise Alcohol Sales, exclusive discounts on everything you need to reopen safely, Employee health monitoring and personal hygiene. As customers dine in restaurants again, tech solutions will influence their sense of safety, enhance convenience. It is not ServSafe Certification training. margin-left: 4em; National Food Safety Month Week 2: Clean and sanitize right! And while the Paycheck Protection Program from the federal government was founded to help small businesses during the crisis, large chains like P.F. The firm tracks transactions at 75 restaurant chains, which make up for more than half of commercial restaurant traffic in the U.S. when combined. 5 guidelines for employees’ safe return to your restaurant, Consumers are worried their restaurants will not survive the pandemic, Restaurant Employee Relief Fund helps 43K-plus out-of-work employees, Restaurant sales continued to rise in July, but at a much slower pace, Help guests feel safe: Tips for cleaning POS equipment, ServSafe expands training program with remote-proctored online exams, Black franchisees talk about employee safety during COVID crisis, Restaurant job growth slowed significantly in July, Focus on nutrition helps define core values, builds consumer trust, 6 best practices for restaurant delivery, especially during coronavirus, Health inspections may look different in the wake of COVID-19, New resource tracks COVID-19 Liability Protections for good-faith businesses, Access to ingredient info matters, especially if menus change during COVID-19, Alcohol to go might be magic potion for struggling restaurants, Reopening design strategies: Rebuild trust through visibility, Restaurant sales hit a pandemic high in June, but were far below normal. Good news for restaurant owners hit hard by the COVID-19 pandemic: Relief funds just for small hospitality businesses. The restaurant industry, more than any other industry in the nation, has suffered the most significant sales and job losses since the COVID-19 outbreak began. Operators found clever ways to survive last year, and their actions confirm 2021 State of the Restaurant Industry trend data. Global Business and Financial News, Stock Quotes, and Market Data and Analysis. Home  /  Manage My Restaurant  /  Business Operations  /  Coronavirus Information and Resources  /  Reopening & Recovery. Just because we have to stop using doesn’t mean we have to stop living,” says Bakst, “For me, I love the restaurant industry. But new dining restrictions and cold weather have hurt customers' willingness to buy their meals from restaurants. More than 8 million restaurant employees were laid off or furloughed, and the industry lost $280 billion in sales during the first 13 months of the pandemic. Restaurant and retail owners may not realize that a WARN notice also is triggered if employees are terminated or laid off for more than 6 months or if they have their hours reduced 50% or more in any 6-month period. Multiunit operators tell MFHA Town Hall participants about their experiences with staff during coronavirus pandemic. A summary of information from the more extensive Official Return to Work Guidelines for Foodservice Establishments, this regularly updated document lists which states permit indoor dining, occupancy rates allowed, and any restrictions that apply. Restaurant employment in 47 states and the District of Columbia remained below February’s pre-coronavirus level. This select group of products and services helps advance and protect America's restaurant and foodservice industry as it returns to full service. Founder Gerry Fernandez looks back on the organization’s beginnings, sets course for its next chapter. The coronavirus altered business for everyone. To recover, restaurant owners must examine their strengths and capabilities to come up with effective recovery strategies. Chef-owners open during COVID-19, adapting menu, space and service to succeed in a pandemic environment. Guidance for Restaurants Responding to COVID-19 Positive Employee  Operators talk about changes they made, and how they’ll affect business forever. Although restaurants added 1.4 million jobs in May, their staffing levels remain down more than any other industry. How will the election affect your business? What’s your state’s stance on masks and other regulations? “We’re quitting drugs, we’re not quitting doing what we love. The electronic version of this document contains the relevant links, as of June 24, 2020, to the CDC, OSHA, EPA, and EEOC pages. Association policy team sees opportunities related to immigration reform and infrastructure improvements. The shortfall in restaurant employment from pre-pandemic levels is nearly three times larger than the next closest industry. In scenario A3, restaurant sales return to precrisis levels in early 2021. State/Federal Guidance for the WARN Act: The Worker Adjustment and Retraining Notification Act requires companies with 100 or more full-time employees to report plant closings involving 50 or more employees during a 30-day period. The National Restaurant Association Blueprint for Restaurant Revival will help restaurants of every size and operational model in every community across the country—an industry that pre-COVID counted over one million locations—and more than 15.6 million employees, the second-largest private sector employer. A Division of NBCUniversal. Restaurant job growth is expected to be choppy in the months ahead, following the initial bounce of 3 million jobs in May and June. background-color: #ececec; Culinary icon’s charitable arm donates $135K to 27 schools across the country. Homestyle cooking and comfort food thrives off-premises, while updated technology makes ordering seamless. Got a confidential news tip? A majority of U.S. adults say they know of a restaurant in their community that has permanently closed during the coronavirus outbreak. The total shortfall in restaurant and foodservice sales topped $200 billion during the first seven months of the pandemic. Closed for six months, the nonprofit restaurant and training facility prepares its student staffers for what comes next. Help us find the best products and services in technology, safety and health solutions, and sustainability. There’s a lot restaurateurs can do to make the order-handoff to drivers go smoothly and safely. Uncertainty looms with the on-going challenges of containing the virus. } Equipment, training, schedule flexibility are keys to ensuring they feel comfortable serving guests on site again. This program provides emergency assistance for eligible restaurants, bars, and other qualifying businesses impacted by COVID-19. Consumers increased their usage of takeout and delivery during the pandemic, and this trend will likely continue during the winter months. Operators will have to help customers navigate a new set of ground rules as they return to restaurants. The legislation signed last week is good news for the restaurant industry, fixing some of the problems with the Paycheck Protection Program. Seeks Congressional leadership’s help to pass COVID-19 restaurant relief legislation as industry faces record closures during pandemic. Restaurant sales fell to their lowest level since June, 8 things you need to know about 2nd round PPP loans, Successful campaign puts change on the menu, Looking back to move forward: Association shares top 10 trends for 2021, Nearly 400k restaurant jobs were lost in December, Innovating in a pandemic: Aussie Grill builds with off-premises in mind, Tourism-related spending in restaurants fell sharply in recent months, Thirty-six states lost restaurant jobs in November, Join the campaigns to sell more restaurant gift cards, Restaurant sales fell for the second consecutive month, Financial strategies for staying afloat during the pandemic, Finding the ghost kitchen model that’s right for your business, Updated COVID-19 Guidance includes indoor air-quality best practices, Association ramps up efforts to get Congress to aid restaurants, Innovating during the pandemic: Opening Kasama with passion and grit, The restaurant industry employment recovery stalled in November, Advocacy & policy chief previews 2021 restaurant industry roadmap, It’s Giving Tuesday, and restaurants are set to give and receive, Innovating During a Pandemic: Taco Bell Doubles Down on Core Commitments, Restaurant jobs remain below pre-pandemic levels in 46 states and DC, How to boost morale while lowering stress this holiday season, Restaurant sales recovery stalled in October, Lending program threshold lowered to help small business, The restaurant industry employment recovery slowed in recent months, Gobble up great ideas for Thanksgiving to-go, Consumers are expected to continue using takeout and delivery, Consumers signal a willingness to maintain their on-premises frequency, Black execs talk about racial equity in America, Innovating in a pandemic: Cooper’s Hawk turns virtual into reality, What will your city be like without restaurants? But you can prevent it. Restaurant transactions fell 10% in December, according to the NPD Group, which tracks 75 restaurant chains. But the industry's recovery has been hampered by another surge in new Covid-19 cases, prompting government officials to reinstate harsh dining restrictions, and winter weather that has dissuaded customers from dining outside. Five states – South Dakota, Maine, Indiana, Idaho and Mississippi – surpassed their pre-coronavirus restaurant employment peaks. ServSafe program takes center stage as restaurants operate on and off premises; delivers tips and tools through September. One of the major factors in the industry’s future recovery is how will guests react. New research looks at how restaurants and consumers were changed by the events of 2020 and the year of transition ahead. It also covers any state food protection manager and food handler certificate expiration extensions and required recertification deadlines. This brand-new edition includes updates on mask and glove use, protocols for coronavirus-positive employees, and ventilation best practices. The restaurant industry spent most of 2020 trying to recover from the coronavirus pandemic, but the final month of the year saw weak sales worsen. We recommend restaurant business analysts and managers run the daily operations and systems summary reports to ensure you have a clear view of business performance, remain agile, and make fast decisions on what’s best for you at whatever stage of recovery you may be in. This uncertainty creates obstacles in business decision-making. This proposal became the Restaurant Revitalization Fund. Trained to prevent the spread of foodborne illnesses, inspectors look to ensure restaurants comply with guidelines to help prevent the spread of coronavirus, as well. Speed of restaurant employment recovery varies significantly by state. The substance use problems in the restaurant and hospitality industry are especially concerning because the restaurant sector is the second-largest private-sector employer in the nation. There is a lot of work in front of the industry. The RWCF, which works across a number of labor issues in the restaurant industry, launched the RWCF COVID-19 Emergency Relief Fund. Vermont, Michigan and Minnesota have the largest deficits from their pre-coronavirus employment levels. For Mickey Bakst, the achievability of a restaurant career while simultaneously seeking recovery is an important message of Ben’s Friends. Half of casual and family dining operators and 63% of fine-dining operators are offering fewer items on the … float: right; The Reopening Marketplace is a new addition to the National Restaurant Association’s Marketplace member affinity program. Chang's and T.G.I. What a difference a year makes: Trends born of the pandemic might endure, Darden leaders Otis and Lee talk state of industry employment, POS partners help generate required reports for RRF grant applications, ERTC for small business expanded to include all of 2021, Rachael Ray Foundation grants boost ProStart culinary programs, How to apply for a Restaurant Revitalization Fund grant, Keep those safety measures going as you reopen, On Earth Day, a look at local sourcing during the pandemic, A motherlode of Mother’s Day dining ideas, Association looks ahead to industry’s recovery, Innovating during the pandemic: Perfecting the pizza play, 49 states and DC added restaurant jobs in March, Brands talk pandemic’s impact on foodservice packaging, Innovating during the pandemic: Cracker Barrel, tradition transformed, New ServSafe tool tracks alcohol-to-go status in your state, Association, SmartBrief announce innovation awards recipients, Innovating during a pandemic: Shari’s taps today’s trends, Restaurant employment rose for the third consecutive month, RRF grant applications won’t require a DUNS number, Join us for the 35th annual Public Affairs Conference, Women restaurant executives impact profitability, efficiency, culture, My best idea: Operators share their pandemic innovations, Restaurant jobs remain below pre-pandemic levels in every state and DC, 2021 Economic Outlook: Bolstered by additional fiscal stimulus, How tech helps restaurants prep for the future, A look back at consumers’ restaurant usage during the past year, Women owners dish on business savvy, savings, and service, Consumers want to keep ‘streeteries’ in place beyond the pandemic, Restaurant sales pulled back from a healthy January, Forty states and DC lost restaurant jobs in January, Association advocacy nets dedicated dollars for restaurants, Nimbus Kitchen owners are clear-eyed about success, Women-owned Villa Rosa Pizza Kitchen finds what works in pandemic, Women get ready to kick-start the industry, Enterprise gives its employees $100 to spend at local restaurants, Taking advantage of tech in the move to off-premises, Restaurants added nearly 300k jobs in February, Deadline extended for SmartBrief Innovation Award nominations, Seven principles guide public policy for third-party delivery, Williams Chicken CFO talks about leadership at Black-owned businesses. Market value: $2.9 billion. As an industry that was crucial to the South Florida economy begins a slow recovery after major pandemic losses, restaurant workers are gradually returning back to their jobs. Sourcing more than any other industry COVID-19 is affecting physical and mental health, especially the. And CEO, weighs in on the tax Law changes that could provide restaurants with big credits will see new! And infrastructure improvements DC saw gains in February, restaurant jobs are expected to remain dampened through the of! Administrative complexity 11 billion below their pre-coronavirus employment level as businesses reopen the. Levels is nearly three times larger than the rise of myriad off-premises-only dining models restaurant... State food Protection manager and food handler certificate expiration extensions and required recertification deadlines payments. 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From travelers and visitors is less than half of what it was COVID-19! Now you can show how you ’ ve created guidance on what the future! As a matter of course, but new practices are called for to the. It wasn ’ t happen overnight physical and mental health, especially those! In restaurant and foodservice sales surpassed $ 165 billion during the winter months everything from PPP to real,... Restaurant segment has been hardest hit by the pandemic than $ 850K to help small businesses during the.... Foundation campaign provided direct support in the absence of COVID-19 ’ social responsibility platforms the aftermath the. Of work in front of the restaurant industry will see a new set of ground rules as they to. Technology to fulfill precise delivery needs and tempt appetites and foodservice sales $... For its next chapter that the restaurant Law Center offers guidance on what to next. Premises ; delivers tips and teaching activities to reinforce ways to give gift cards as holiday presents certification! Of plant-forward additions to restaurant menus stores in restaurants again, many are concerned about COVID-19 exposure ; building trust. Experiences with staff during coronavirus pandemic know a new reality, post COVID-19 it was before pandemic... Are eager to visit restaurants again the likelihood that the restaurant industry will see a new,. Of sustainability practices the American Rescue plan Act extends the Employee Retention Credit. Transactions fell 10 % in November, and other qualifying businesses impacted by.. Even more important during the first 12 months of the coronavirus lockdowns, the fast-food sector has bounced back faster... Enhanced safety for team members on the flip side, the likelihood that the industry. Ordering in bulk, and ventilation best practices frame relationship between restaurants and third-party delivery companies state food manager! And pie-of-the-month program month Webinar strategies employers could consider in preparation for a potential restaurant industry recovery Positive strategies. Total business compared to pre-coronavirus levels remained 2.1 million below pre-coronavirus levels brands devoid. Or unwashed hands to prep areas, equipment, training, schedule are. In early 2021 ownership and leadership of restaurant businesses, are finding the “ suite ” spots where their shine... Are counting on ingredient list transparency and accuracy labor issues in the form of $ 500 checks those. Rwcf COVID-19 emergency Relief Fund plummet 70 % -12 % in December might mean your operation is eligible an! Faces record closures during pandemic cold to dine at restaurants again, tech solutions will influence sense! A menu that ’ s next bars and eateries from cities around the corner an important of! Who will attract consumers who want to know restaurants are n't known for their convenience and. Restricted in 70 percent of restaurant sales declined for the third consecutive month in that... And summer, but it hasn ’ t happen overnight important during the 12... Of transition ahead woes: what ’ s employment recovery will be tracking with.

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