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Yes! Clients can send their contact information to participating organizations and resources who receive the referrals on a Referral Management Dashboard. A. A dedicated Help Desk is available via phone to community partners and clients 8am – 5pm Monday – Friday. Q. If a client already has a MI Bridges account, can they use the same account in the new MI Bridges? No, there is currently no limit to how many peoiple you can be a navigator for. No, there is no limit to how many locations an organization can add. A. Yes, as long as the client has used their MI Bridges account within the previous 18 months, MDHHS will transfer their account to the new MI Bridges. Will the changes to the new 1171 Assistance Application also be made in MI Bridges? Q. A. The Michigan Department of Health and Human Services (MDHHS) - As a part of MDHHS’s Integrated Service Delivery effort, MI Bridges and the Assistance Application have undergone transformative changes. A. That contact information will be available on the application webpage. Absolutely! Clients will visit MI Bridges and click on the Forgot Password link to reset their password. A. After a client has submitted your Community Partner ID number and given you consent, you will instantly become their navigator. max-height:500px; The phone will start rebooting and it will take 8-10 min. Navigators provided one-on-one assistance to clients and help connect them to resources on an ongoing basis. Yes! How does a client connect with a Navigator? A. Q. Please use your existing user ID and password from those systems to log into the MILogin portal. Great question! Can a navigator be removed from an organization? Individuals in your organization who have the manage organization permission can reassign clients to another navigator in the agency. Q. }, The Michigan Department of Health and Human Services (MDHHS), Emergency Relief: Home, Utilities & Burial, Supplemental Nutrition Assistance Program Education, Nursing Facility Transition Services Program, Immunization Info for Families & Providers, Michigan Maternal Mortality Surveillance Program, Sexual Assault Evidence Kit Tracking and Reporting Commission, Division of Emergency Preparedness & Response, Behavioral Health & Developmental Disability, Behavioral Health Information Sharing & Privacy, Integrated Treatment for Co-occurring Disorders, State of Michigan Operated Inpatient Psychiatric Hospitals, Office of Equity and Minority Health (OEMH), Communicable Disease Information and Resources, Mother Infant Health & Equity Improvement Plan (MIHEIP), Regional Perinatal Quality Collaboratives (RPQC's), Mother Infant Health & Equity Collaborative (MIHEC) Meetings, Birth, Death, Marriage and Divorce Records, Child Lead Exposure Elimination Commission, Coronavirus Task Force on Racial Disparities, Guy Thompson Parent Advisory Council (GTPAC), Michigan Commission on Services to the Aging, Strengthening Our Focus on Children & Families, Supports for Working with Youth Who Identify as LGBTQ, Recruit and Support Foster and Adoptive Families, Civil Monetary Penalty (CMP) Grant Program, Nurse Aide Training and Testing Reimbursement Forms and Instructions, Michigan Opioid Treatment Access Loan Repayment Program, MI Interagency Migrant Services Committee, Medicaid Waiver & State Plan Amend. A navigator can be removed from an organization. Will there be any tools for partners to help track the clients they assist? Account Locked. Q. How does a Navigator connect with a client? A. A. Policies. MI Bridges will enable residents to identify their needs and connect to community resources that meet those needs to improve stability over time. Navigation Partners can view these clients on a Client Directory in MI Bridges, and if the client consents, can view the same case information as the client – from detailed benefit information to organizations the client has sent electronic referrals too. #twitter-widget-0 { Some helpful things you can do to prepare for registration are: Confirm your organization information is accurate in Michigan 2-1-1, Document all organization locations that will serve clients and the addresses of those locations, Create a list of staff who will serve as MI Bridges partners, including their first name, last name, partner type, and email address, Tweets by MichiganHHS You can select one of the available options to proceed with MFA. As a part of MDHHS’s Integrated Service Delivery effort, MI Bridges and the Assistance Application have undergone transformative changes. Referral and Access Partners will complete a web-based training. If you need extra help using MI Bridges, there are hundreds of community partners trained to assist you. Yes, if the client has provided consent you can view their letters, benefits, and resources from your client directory at any time.

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